Scoop and Go Pros LLC Privacy Policy

Protecting your private information is our priority. This Privacy Policy applies to Scoopandgopros.com and Scoop and Go Pros LLC, governing data collection and usage. Unless otherwise noted, all references to Scoop and Go Pros LLC include Scoopandgopros.com AND Scoop and Go Pros. The Scoop and Go Pros LLC website is a Marketing & Promotions site. By using this website, you consent to the data practices described in this statement.

Collection of Your Personal Information

To provide you with products and services, Scoop and Go Pros LLC may collect personally identifiable information, such as:

• First and Last Name
• Mailing & Physical Address
• E-mail Address
• Phone Number
• Information about your home, including gate locations and areas to be cleaned
• Information about your pets, including names & birthdays

If you purchase products and services from Scoop and Go Pros LLC, we collect billing and credit card information to complete the transaction.

Scoop and Go Pros LLC may also collect anonymous demographic data, such as:

• Age
• Gender
• Household Income
• Locations

If you voluntarily disclose personal information through public message boards, others may collect and use that information.

We do not collect personal information unless you voluntarily provide it. However, you may be required to provide certain personal details when using specific services, including account registration, entering contests, signing up for offers, sending emails, or submitting payment information. Your information is used for communication related to requested products and services, and we may gather additional personal or non-personal data in the future.

Use of Your Personal Information

Scoop and Go Pros LLC collects and uses personal information to operate and deliver requested services. We may also inform you about other products or services available through Scoop and Go Pros LLC and its affiliates.

Sharing Information with Third Parties

Scoop and Go Pros LLC does not sell, rent, or lease customer lists to third parties. However, we may contact you on behalf of business partners about relevant offers. In such cases, your personal information (e.g., name, email, phone) may be shared with the third party. Trusted partners may assist in data analysis, email and postal communications, customer support, or delivery arrangements, but they are prohibited from using your information for other purposes and must maintain confidentiality.

Tracking User Behavior

Scoop and Go Pros LLC tracks user activity on its website to determine popular services and deliver personalized content and advertising.

Automatically Collected Information

We may automatically collect details about your computer hardware and software, including IP address, browser type, domain names, access times, and referring websites. This information helps maintain service quality and gather usage statistics.

Use of Cookies

Our website may use cookies to enhance your experience. Cookies store preferences and facilitate website interactions. You can accept or decline cookies via browser settings, though declining may limit website functionality.

Security of Your Personal Information

Scoop and Go Pros LLC secures personal information against unauthorized access, using encryption such as SSL protocol. While we implement protective measures, data transmission over the Internet carries inherent security risks.

Right to Deletion

Upon receiving a verifiable request, we will:

• Delete your personal information from our records.
• Instruct service providers to delete your personal information.

Certain exceptions apply, such as fulfilling contractual obligations, detecting fraud, ensuring security, or complying with legal requirements.

Children Under Sixteen

We do not knowingly collect personal information from children under 16. If you are under 16, obtain parental consent before using this website.

SMS Messaging Terms and Conditions

• To receive text messages, you must have a mobile device with two-way messaging capabilities and an active wireless plan. Message delivery may be delayed or unsuccessful due to carrier network traffic. While we do not charge for text messages, your wireless provider may apply standard messaging rates or taxes based on your plan.
• When you purchase a product or service from Scoop and Go Pros LLC, you may receive updates via phone, email, or SMS. These messages may include maintenance notifications, appointment reminders, or other service-related information.
• We do not share your mobile number or SMS consent with third parties for marketing purposes. If you wish to stop receiving marketing texts you previously opted into, reply STOP at any time. However, you will continue to receive essential messages, such as appointment confirmations and maintenance alerts.
• If you need assistance with any SMS messages contact us at Privacy@scoopandgopros.com.

E-mail Communications

Scoop and Go Pros LLC may send emails regarding announcements, promotions, alerts, confirmations, and surveys. Users can opt out by clicking the “Unsubscribe” button in emails.

Consumer Rights Under State Privacy Laws

Residents of California, Colorado, Connecticut, Utah, and Virginia have specific rights under their respective state privacy laws.

Right to Opt-Out

Residents in these states can opt out of the sale or sharing of their personal information, as well as the use of their data for targeted advertising or automated decision-making that may impact their rights. Once opted out, we will not request permission to sell or share their data for at least 12 months.

Consumer Rights Requests

Residents of applicable states have the right to make the following requests at no cost:

• Right to Deletion: Request the deletion of personal data we have collected, unless retention is legally required.
• Right to Correction: Request corrections to any inaccurate personal information we may have on file.
• Right to Access and Obtain a Copy: Request a copy of the personal data we have collected in the past 12 months in an accessible format.
• Right to Information: Request details about how their personal data has been used over the last 12 months.

Right to Appeal in Virginia, Colorado, and Connecticut

If your request regarding your personal data is denied, you may appeal by contacting us via email or phone at Privacy@scoopandgopros.com or (720) 697-2667. Please include your original request and our response so we can review and address your appeal in accordance with state laws.

Changes to This Policy

Scoop and Go Pros LLC reserves the right to update this Privacy Policy. Changes will be communicated via email, website notices, or updates to privacy information. Continued use of the website after updates constitutes agreement to the revised policy.

Contact Information

For privacy-related inquiries, contact Scoop and Go Pros LLC at:

• Email: Privacy@scoopandgopros.com
• Phone: (720) 697-2667